Our role at the Public and Patient Engagement Collaborative is to support Ontario Health Teams (OHTs) with Building Block #3: Patient partnership and community engagement, with a specific focus on supporting the implementation, evaluation, and measurement of patient, family and caregiver (PFC) engagement. On this page, you’ll find relevant tools and guides that have been developed to support OHTs’ activities in these efforts.
Engagement and Partnering for People-Centred Care Non-Academic Microcredential
The PPEC recently launched the Engagement and Partnering for People-Centred Care non-academic microcredential, providing training to support and implement patient, family and caregiver engagement practices in Ontario.
Important information for Ontario Health Teams
Through the Central Program of Supports for OHTs, one member from each OHT will be eligible to participate in this microcredential in either 2024-25 or 2025-26 at no cost. There are a limited number of sponsored spots in each course offering. To express interest in participating in Winter 2025, please contact your Regional OHT lead.
Registration for other learners opens on October 23, 2024.
Office Hours for Ontario Health Teams
We offer office hours to help OHTs with planning, implementing, and evaluating PFC engagement. These sessions provide OHT staff, leadership, and PFC partners with a space to ask questions, share experiences, and receive guidance. These sessions will build on ongoing conversations within the OHT Patient, Family, and Caregiver Engagement and Partnership Community of Practice, providing an open space for discussion and support to enhance their engagement efforts.
Tools
Public and Patient Engagement Evaluation Tool (PPEET)
The PPEET is a series of three questionnaires that are used worldwide, in a variety of languages to assist health system organizations and researchers to evaluate public and patient engagement.
Engage with Impact Toolkit
The toolkit helps organizations evaluate the impact of their patient, family and caregiver engagement programs and activities.
Creating Engagement Capable Environments in Ontario Health Teams: A Framework for Action
This framework, with supporting resources, outlines the competencies, supports and enablers needed to build engagement-capable OHTs.
Supporting Equity-Centred Engagement: A Step-by-Step Guide
A set of resources that provide focused support for a particular aspect of equity-centred engagement. These resources will guide you through the key considerations for each step in the guide as a starting point to bring an equity focus to your engagement work.
Research Briefs
This brief highlights the findings of a series of interviews with patient, family and caregiver partners and engagement leads from Cohort 1 OHTs in late 2020. Interviews focused on the initial engagement work conducted by OHTs, including recruitment, engagement structures and approaches, early assessments of impact and the contributors and challenges to successful engagement.
The Patient, Family and Caregiver Engagement and Partnership Community of Practice identified an opportunity to learn from Cohort 1 OHTs’ experiences developing Patient, Family and Caregiver Engagement and Partnership Strategies in 2021. This brief presents the results of a survey of members and of a community discussion on the strategy development process, including who was involved, how the work unfolded and key learnings from the process.
Webinars
Partnering with Patients, Families and Caregivers for Integrated Care
Held on October 25, 2023, this webinar, hosted by ADVANCE, focused on the value of engaging PFC partners in governance work, how to approach this, and lessons learned from the challenges and successes other Ontario Health Teams (OHTs) have had in this area to date.